Terms and Conditions

Mallory Street provides property management services, owner tools, and operational support for furnished residential properties. You agree to use the services only for lawful business purposes and in accordance with applicable rules, platform requirements, and these terms.

By providing contact information to Mallory Street or a Mallory Street customer, you authorize Mallory Street to send service-related communications, which may include email, platform messages, and SMS when applicable.

SMS message frequency may vary based on reservations, service activity, support requests, and operational needs. Message and data rates may apply. Reply STOP to opt out and HELP for help.

Customers are responsible for the accuracy of information they provide, their own compliance obligations, permission to contact guests or team members, and any actions taken through connected third-party systems.

Mallory Street may connect with reservation platforms, messaging providers, smart-lock systems, payment systems, and other third-party services. Their own terms and privacy policies apply to their services.

Services are provided on an as-available basis. Mallory Street does not guarantee uninterrupted operation, error-free workflows, specific financial outcomes, or uninterrupted availability of third-party integrations.

Questions about these terms can be sent to hello@mallorystreet.com.